Logo

DEEP

I cannot find the connectors

Comments

5 comments

  • Avatar
    Ewan Oglethorpe

    Hey luis molina, thanks for your question. Did you see this video on connectors? https://deephelp.zendesk.com/hc/en-us/articles/360020286351-Adding-and-editing-Connectors.

    You will first need to set them up from the project panel, then they will appear as an option under 'add sources' in the tagging page. Let me know if that clarifies things further.

    0
    Comment actions Permalink
  • Avatar
    luis molina

    Hi Ewan, thanks for answering. I cannot see the connector link in the page, in the video I see it up right, but in my project I only see Home and Tagging options.

    0
    Comment actions Permalink
  • Avatar
    Ewan Oglethorpe

    luis molina the connector setup page is in the project management page; if you click on the pencil icon next to your project name in the top left of your screen, you'll see the option for Connectors at the top of the screen

    0
    Comment actions Permalink
  • Avatar
    luis molina

    we are near, but not still, this is what I see clicking on the pencil

    0
    Comment actions Permalink
  • Avatar
    DEEP Support

    Hello Luis, 

    Please try to refresh the site, if it doesn't work, try to clean your cached content and reopen DEEP. Please let us know if it works. 

     

     

    0
    Comment actions Permalink

Please sign in to leave a comment.